TradeGroove Privacy Policy

Last updated: June 26, 2026
Effective date: June 26, 2026

This Privacy Policy explains how TradeGroove LLC ("TradeGroove," "we," "us," or "our") collects, uses, discloses, and protects information when you use TradeGroove's websites, mobile applications, services, tools, features, and related products (the "Service").

1. Information We Collect

We may collect the following categories of information:

Account and Contact Information

Name, display name, email address, phone number, account ID, verification status, password or authentication credentials handled by our authentication provider, account settings, notification preferences, support communications, and similar identifiers.

Profile and Public Content

Profile photo, bio, city or area, trade preferences, public listings, item photos, item descriptions, item condition, estimated value range, categories, wanted items, completed trade indicators, ratings, reviews, and other information you choose to make available.

Listing, Trade, and Marketplace Information

Listing details, listing photos and image variants, moderation status, photo review keys, storage paths, active listing status, matches, swipe decisions, Want It Now actions, handshake or trade-completion signals, trade history, and related metadata.

Messages and Safety Information

In-app messages, reports, blocks, safety events, moderation records, enforcement actions, appeal communications, support notes, fraud signals, and records needed to investigate policy violations or safety concerns.

Location Information

Approximate location information you provide or select, such as city, state, ZIP or postal code, neighborhood, distance filters, and coordinates associated with a selected listing location. TradeGroove should not describe location practices as "approximate only" if future versions collect precise device GPS without updating this policy and app-store disclosures.

Photos, Files, and Device Media

Photos you upload for listings or your profile, file metadata, compression metadata, preview images, and related moderation or storage information. If you grant device photo or camera permissions, your operating system may provide permission status to the app.

Payment, Purchase, Subscription, and Promotion Information

Records of Premium subscriptions, Hype boosts, Want It Now credit purchases, rewarded-ad credits, transaction IDs, plan IDs, pricing, purchase status, renewal status, cancellation status, receipts, tax details, refund status, and payment-provider metadata. We generally rely on app stores or payment processors to handle full payment card numbers.

Ads, Analytics, and Usage Information

Device and app information, IP address, app version, operating system, browser type, crash data, diagnostics, log events, event parameters, ad impressions, ad clicks, rewarded-ad events, purchase events, listing events, message counts, category interactions, value buckets, and other usage data.

Technical and Security Information

Authentication tokens, app integrity or App Check signals, reCAPTCHA or anti-abuse signals, IP address, device identifiers, session data, local storage, IndexedDB or browser storage, push notification tokens if implemented, timestamps, audit logs, and security events.

2. Sources of Information

We collect information:

• Directly from you when you create an account, list an item, message, rate, report, buy, or contact us.
• Automatically when you use the Service.
• From service providers, such as authentication, storage, analytics, ad, app-store, payment, moderation, support, or infrastructure providers.
• From other users when they message, rate, report, block, match with, or trade with you.
• From public, legal, safety, fraud-prevention, or business sources where permitted.

3. How We Use Information

We may use information to:

• Provide, operate, maintain, and improve the Service.
• Create accounts, authenticate users, verify email or phone status, and manage sessions.
• Publish listings, show profiles, match users, enable messages, support Want It Now, and track trade status.
• Process Premium, Hype boosts, credits, rewarded ads, purchases, refunds, and subscription status.
• Display, measure, personalize, limit, or improve ads and promotions, subject to consent and settings where required.
• Moderate listings, photos, profiles, messages, ratings, reports, and accounts.
• Detect, prevent, investigate, and respond to fraud, scams, abuse, prohibited items, safety issues, spam, security incidents, and policy violations.
• Send service messages, safety notices, support replies, verification messages, purchase notices, and updates.
• Analyze performance, usage, reliability, app crashes, feature adoption, and business metrics.
• Enforce our Terms and policies, preserve records, comply with law, respond to legal requests, and protect rights, safety, and property.

4. What Other Users Can See

Depending on your activity and settings, other users may see your display name, profile photo, bio, city or area, public listings, listing photos, item details, condition, value range, wanted items, approximate location, ratings, review signals, active listings, completed trade signals, and messages you send to them.

Do not include sensitive information in listings, photos, profile fields, or messages unless you are comfortable sharing it with the relevant audience.

5. How We Disclose Information

We may disclose information:

• To other users as needed to operate listings, profiles, messages, matches, ratings, reviews, reports, and trades.
• To service providers that help us operate the Service, such as hosting, Firebase, storage, authentication, analytics, advertising, app integrity, payments, app stores, notifications, support, moderation, and security providers.
• To app stores, payment processors, and ad networks for purchases, subscriptions, rewarded ads, fraud prevention, attribution, compliance, and reporting.
• To law enforcement, courts, regulators, emergency responders, or others when we believe disclosure is required or appropriate for legal, safety, fraud-prevention, or rights-protection reasons.
• To professional advisors, insurers, auditors, banks, and business operations providers.
• In connection with a merger, financing, acquisition, restructuring, bankruptcy, asset sale, or similar business transaction.
• With your direction or consent.

6. Ads, Analytics, Cookies, and Tracking

TradeGroove may use analytics and advertising tools, including Firebase Analytics and Google AdMob, to understand usage, measure ads, show rewarded ads, limit ad frequency, improve features, and support paid or ad-supported experiences.

Depending on your device, region, app version, and consent settings, these tools may use identifiers, device information, app activity, ad interactions, IP address, and similar data. If TradeGroove uses personalized ads or tracking that requires consent, the app must provide the required consent, opt-out, or device-permission flows before that data is used.

Web versions of the Service may use cookies, local storage, IndexedDB, pixels, SDKs, or similar technologies. You can use browser or device settings to limit some tracking, but some features may not work without necessary storage.

7. Push Notifications and Messages

If implemented, TradeGroove may send push notifications, email, SMS, or in-app messages about account verification, matches, messages, trade updates, safety alerts, credits, purchases, policy notices, and support. You can control some notifications in your device or app settings. Transactional and safety messages may still be sent where permitted.

8. Data Retention

We retain information for as long as reasonably necessary to provide the Service, comply with law, resolve disputes, enforce policies, maintain safety records, prevent fraud, process purchases, support audits, and preserve legitimate business records. See the Data Retention and Deletion Policy for more detail.

9. Deletion and Account Requests

You may request account deletion or certain privacy actions by contacting privacy@tradegroove.app. We may need to verify your request before acting.

Deletion may not remove information that:

• Other users already received or created, such as their messages, ratings, reports, or records.
• We must keep for legal, tax, accounting, payment, safety, fraud-prevention, dispute-resolution, backup, or enforcement reasons.
• Is retained in deidentified, aggregated, or anonymized form.

10. Your Choices

Depending on your location and settings, you may be able to:

• Update account, profile, listing, or notification information in the app.
• Delete listings or photos you uploaded, subject to safety and record-retention limits.
• Disable certain device permissions.
• Opt out of certain ad personalization through device settings or app consent tools.
• Request access, deletion, correction, portability, restriction, or objection where applicable law provides those rights.
• Appeal certain moderation decisions under our policies where available.

11. State Privacy Rights

Residents of California and certain other U.S. states may have privacy rights under applicable law. Depending on whether TradeGroove is subject to those laws, these rights may include the right to know, access, correct, delete, obtain a copy of, or opt out of certain uses or disclosures of personal information, including targeted advertising, sale, or sharing.

TradeGroove does not intend to sell personal information for money. Some advertising or analytics practices may be considered "sharing," "targeted advertising," or a "sale" under certain privacy laws. If those laws apply, TradeGroove must provide the required notices and opt-out mechanisms.

We will not discriminate against you for exercising privacy rights, though some features may be unavailable if required information is deleted or restricted.

To submit a privacy request, contact privacy@tradegroove.app. To appeal a privacy-rights decision where required, reply to our decision email with "Privacy Appeal" in the subject line.

12. Do Not Track and Global Privacy Control

Some browsers send "Do Not Track" signals. There is no uniform industry standard for these signals, so TradeGroove does not currently respond to all Do Not Track signals. Where legally required, TradeGroove will honor recognized opt-out preference signals, such as Global Privacy Control, for covered browser-based activity.

13. Children's Privacy

TradeGroove is intended for users 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to TradeGroove, contact privacy@tradegroove.app so we can review and take appropriate action.

14. Security

We use administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure. You are responsible for protecting your account credentials, devices, verification codes, and communications.

15. International Users

TradeGroove is operated from the United States. If you use the Service from outside the United States, your information may be processed in the United States or other countries where privacy laws may differ from those in your location. Do not launch outside intended regions without updating this policy and confirming legal requirements.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date and provide additional notice where required by law. Continued use of the Service after an updated policy becomes effective means you acknowledge the updated policy.

17. Contact

TradeGroove LLC
213 2nd Street, Huntington Beach, CA 92648
Privacy: privacy@tradegroove.app
Support: support@tradegroove.app