TradeGroove Privacy Policy

Last updated: November 12, 2026
Effective date: November 12, 2026

This Privacy Policy explains how TradeGroove LLC ("TradeGroove," "we," "us," or "our") collects, uses, discloses, and protects information when you use TradeGroove's websites, mobile applications, services, tools, features, and related products (the "Service").

1. Information We Collect

We may collect the following categories of information:

Account and Contact Information

Name, display name, email address, phone number, account ID, verification status, password or authentication credentials handled by our authentication provider, account settings, notification preferences, support communications, and similar identifiers.

Agreement Records

When you accept our Terms and Safety and Meetup Guidelines, we record your account ID, the policy and consent-wording versions presented, a cryptographic fingerprint identifying the exact policy bundle, your age and contractual-capacity confirmation, your agreement to the Terms, your acknowledgement of the safety guidelines, and the server time of acceptance. We also record whether you selected "Create account & agree" or "Agree & continue." These records help establish which text and confirmation method applied to your account. They are private account records, not public profile information. The agreement record does not include a copy of your identification, your date of birth, your IP address, or a device fingerprint. Other technical or security processing described below may separately involve IP addresses or device information.

Profile and Public Content

Profile photo, bio, city or area, trade preferences, public listings, item photos, item descriptions, item condition, estimated value range, categories, wanted items, completed trade indicators, ratings, reviews, and other information you choose to make available.

Listing, Trade, and Marketplace Information

Listing details, listing photos and image variants, moderation status, photo review keys, storage paths, active listing status, matches, swipe decisions, Want It Now actions, handshake or trade-completion signals, trade history, and related metadata.

Messages and Safety Information

In-app messages, reports, blocks, safety events, moderation records, enforcement actions, appeal communications, support notes, fraud signals, and records needed to investigate policy violations or safety concerns.

Location Information

Approximate location information you provide or select, such as city, state, ZIP or postal code, neighborhood, distance filters, coordinates associated with selected listing locations, and static map preview information used to show general trade distance and area context. TradeGroove does not need precise device GPS for current marketplace features. If a future version requests or uses precise device location, TradeGroove will update this policy and applicable app-store disclosures before using that data.

Photos, Files, and Device Media

Photos you upload for listings or your profile, file metadata, compression metadata, preview images, and related moderation or storage information. If you grant device photo or camera permissions, your operating system may provide permission status to the app.

Payment, Purchase, Subscription, and Promotion Information

Records of Premium subscriptions, Hype boosts, Want It Now credit purchases, rewarded-ad credits, transaction IDs, plan IDs, pricing, purchase status, renewal status, cancellation status, receipts, tax details, refund status, and payment-provider metadata. We generally rely on app stores or payment processors to handle full payment card numbers.

Ads, Analytics, and Usage Information

Device and app information, IP address, app version, operating system, browser type, crash data, diagnostics, log events, event parameters, ad impressions, ad clicks, rewarded-ad events, purchase events, listing events, message counts, category interactions, value buckets, and other usage data.

Technical and Security Information

Authentication tokens, app integrity or App Check signals, reCAPTCHA or anti-abuse signals, IP address, device identifiers, session data, local storage, IndexedDB or browser storage, push notification tokens if implemented, timestamps, audit logs, and security events.

2. Sources of Information

We collect information:

• Directly from you when you create an account, list an item, message, rate, report, buy, or contact us.
• Automatically when you use the Service.
• From service providers, such as authentication, storage, analytics, ad, app-store, payment, moderation, support, or infrastructure providers.
• From other users when they message, rate, report, block, match with, or trade with you.
• From public, legal, safety, fraud-prevention, or business sources where permitted.

3. How We Use Information

We may use information to:

• Provide, operate, maintain, and improve the Service.
• Create accounts, authenticate users, verify email or phone status, and manage sessions.
• Document acceptance of specific Terms and safety-policy versions, determine whether a new agreement is needed, and handle agreement-related support or disputes.
• Publish listings, show profiles, match users, enable messages, support Want It Now, and track trade status.
• Process Premium, Hype boosts, credits, rewarded ads, purchases, refunds, and subscription status.
• Display, measure, personalize, limit, or improve ads and promotions, subject to consent and settings where required.
• Moderate listings, photos, profiles, messages, ratings, reports, and accounts.
• Detect, prevent, investigate, and respond to fraud, scams, abuse, prohibited items, safety issues, spam, security incidents, and policy violations.
• Send service messages, safety notices, support replies, verification messages, purchase notices, and updates.
• Analyze performance, usage, reliability, app crashes, feature adoption, and business metrics.
• Enforce our Terms and policies, preserve records, comply with law, respond to legal requests, and protect rights, safety, and property.

4. What Other Users Can See

Depending on your activity and settings, other users may see your display name, profile photo, bio, city or area, public listings, listing photos, item details, condition, value range, wanted items, approximate location, ratings, review signals, active listings, completed trade signals, and messages you send to them.

Do not include sensitive information in listings, photos, profile fields, or messages unless you are comfortable sharing it with the relevant audience.

5. How We Disclose Information

We may disclose information:

• To other users for the public content and interactions described in Section 4. Safety reports and agreement records are not public profile information. Information from a safety matter may be disclosed where necessary and lawful to investigate or respond, but we do not promise absolute confidentiality or anonymity.
• To service providers that help us operate the Service, such as hosting, Firebase, storage, authentication, analytics, advertising, app integrity, payments, app stores, notifications, support, moderation, and security providers.
• To app stores, payment processors, and ad networks for purchases, subscriptions, rewarded ads, fraud prevention, attribution, compliance, and reporting.
• To law enforcement, courts, regulators, or other recipients when required or permitted by applicable law, including valid legal process, a permitted emergency disclosure, or another applicable legal authorization. A request or concern alone does not authorize disclosure of private communications. See the Law Enforcement and Safety Requests Policy.
• To professional advisors, insurers, auditors, banks, and business operations providers.
• In connection with a merger, financing, acquisition, restructuring, bankruptcy, asset sale, or similar business transaction.
• With your direction or consent.

6. Ads, Analytics, Cookies, and Tracking

TradeGroove may use analytics and advertising tools, including Firebase Analytics and Google AdMob, to understand usage, measure ads, show rewarded ads, limit ad frequency, improve features, and support paid or ad-supported experiences.

Depending on your device, region, app version, and consent settings, these tools may use identifiers, device information, app activity, ad interactions, IP address, and similar data. TradeGroove will use required consent, opt-out, or device-permission flows before enabling personalized ads or tracking that requires them.

Web versions of the Service may use cookies, local storage, IndexedDB, pixels, SDKs, or similar technologies. You can use browser or device settings to limit some tracking, but some features may not work without necessary storage.

7. Push Notifications and Messages

TradeGroove may send email, SMS, or in-app messages about account verification, matches, messages, trade updates, safety alerts, credits, purchases, policy notices, and support. If push notifications are enabled in a future version, you will be able to manage them through device settings and any available in-app controls. Transactional and safety messages may still be sent where permitted.

8. Data Retention

We retain information for the purposes and according to the handling described in the Data Retention and Deletion Policy. Retention depends on the record, the feature used, deletion requests, and applicable legal obligations. Agreement records are retained with the account and removed through the account-deletion process; a specific record may be separately preserved where legally required or permitted for an identified legal matter. We do not promise that every message, report, or other record will remain available for a future dispute.

9. Deletion and Account Requests

You may request account deletion in the app from the Profile screen by choosing Delete account. You may also request account deletion or certain privacy actions by contacting privacy@tradegroove.app. We may need to verify your request before acting.

Account deletion removes the account's agreement records, active profile and listings, and associated records as described in the Data Retention and Deletion Policy. Deletion may not remove information that:

• Other users already received or created, such as their messages, ratings, reports, or records.
• Is subject to an applicable retention obligation or has been separately and lawfully preserved for a specific legal, safety, fraud-prevention, dispute-resolution, or enforcement matter.
• Remains in service-provider records, backups, or logs subject to their applicable retention settings and legal obligations.
• Is retained in deidentified, aggregated, or anonymized form.

10. Your Choices

Depending on your location and settings, you may be able to:

• Update account, profile, listing, or notification information in the app.
• Delete listings or photos you uploaded, subject to safety and record-retention limits.
• Disable certain device permissions.
• Opt out of certain ad personalization through device settings or app consent tools.
• Request access, deletion, correction, portability, restriction, or objection where applicable law provides those rights.
• Appeal certain moderation decisions under our policies where available.

11. State Privacy Rights

Residents of California and certain other U.S. states may have privacy rights under applicable law. Where those laws apply, these rights may include the right to know, access, correct, delete, obtain a copy of, or opt out of certain uses or disclosures of personal information, including targeted advertising, sale, or sharing.

TradeGroove does not sell personal information for money. Some advertising or analytics practices may be considered "sharing," "targeted advertising," or a "sale" under certain privacy laws. Where required, TradeGroove will provide applicable notices and opt-out mechanisms.

We will not discriminate against you for exercising privacy rights, though some features may be unavailable if required information is deleted or restricted.

To submit a privacy request, contact privacy@tradegroove.app. To appeal a privacy-rights decision where required, reply to our decision email with "Privacy Appeal" in the subject line.

12. Do Not Track and Global Privacy Control

Some browsers send "Do Not Track" signals. There is no uniform industry standard for these signals, so TradeGroove does not currently respond to all Do Not Track signals. Where legally required, TradeGroove will honor recognized opt-out preference signals, such as Global Privacy Control, for covered browser-based activity.

13. Children's Privacy

TradeGroove is intended for users 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to TradeGroove, contact privacy@tradegroove.app so we can review and take appropriate action.

14. Security

We use administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure. You are responsible for protecting your account credentials, devices, verification codes, and communications.

15. International Users

TradeGroove is operated from the United States. If you use the Service from outside the United States, your information may be processed in the United States or other countries where privacy laws may differ from those in your location. TradeGroove may update this policy and related notices as the Service expands, changes availability, or changes data practices.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date and provide additional notice where required by law. Continued use does not substitute for a separate consent or choice when applicable law requires one.

17. Contact

TradeGroove LLC
213 2nd Street, Huntington Beach, CA 92648
Privacy: privacy@tradegroove.app
Support: support@tradegroove.app