TradeGroove Terms of Service

Last updated: November 12, 2026
Version: 2026-11-12.1
Effective date: November 12, 2026, or the date you affirmatively accept this version, whichever is later.

These Terms of Service ("Terms") are a legal agreement between you and TradeGroove LLC ("TradeGroove," "we," "us," or "our"). They govern your access to and use of TradeGroove's websites, mobile applications, services, tools, features, content, and related products (collectively, the "Service").

Before listing, sending messages or offers, or using other trading features, you must affirmatively agree to these Terms, confirm that you meet the eligibility requirements below, and acknowledge the Safety and Meetup Guidelines through the app's agreement screen. Review the linked documents before selecting the required checkboxes and choosing "Create account & agree" or "Agree & continue." Those actions communicate your agreement; the app requires confirmation that your acceptance record was saved before enabling trading. We record your account ID, the Terms and safety-policy versions, your confirmations, and the server time of acceptance as described in the Privacy Policy. Signing in, browsing, or opening a policy link alone does not record acceptance. Policy reading, reporting, blocking, sign-out, and account deletion remain available without accepting an updated agreement.

If you do not agree, do not create an account or use trading features. You may still read policies, report concerns, sign out, or request deletion of an existing account.

Please read Sections 9 and 17–20 carefully. They describe meetup risks, responsibility for your own decisions, warranty disclaimers, limits on liability, a release concerning other users, and indemnity obligations. These provisions apply only to the extent permitted by law and do not remove rights or responsibilities that cannot lawfully be excluded.

1. Related Policies

These Terms incorporate the following policies:

If these Terms conflict with a policy, these Terms control unless that policy expressly controls the particular subject. The Privacy Policy governs our processing of personal information, and the Purchase and Promotion Terms govern the specific purchase subjects they address. The nonwaivable-rights protections in Section 18 control over every incorporated policy. A listing, badge, automated message, advertisement, or statement by another user cannot change these Terms or create a guarantee by TradeGroove.

2. Eligibility

You must be at least 18 years old, have reached the age of legal adulthood where you live, and be legally able to enter into this agreement to use TradeGroove. An account confirmation is your statement of eligibility, not independent age or identity verification by TradeGroove. You may not use the Service if you are barred from doing so under applicable law, if we previously suspended or terminated your account for safety or legal reasons, or if you are using the Service on behalf of another person without authorization. If you use the Service for a business, you also represent that you are authorized to bind that business; both you and the business must comply with these Terms.

You are responsible for making sure your use of the Service is lawful where you live, where your item is located, and where a trade or meetup occurs.

3. Accounts and Verification

You may need an account to list items, message users, rate trades, use boosts or credits, report users, or complete other actions. You agree to provide accurate account information and keep it current.

TradeGroove may require email verification, phone verification, app integrity checks, or other trust and safety steps before you can use certain features. Verification only confirms a contact method or account step. It does not verify a user's identity, background, character, trustworthiness, item ownership, item authenticity, or safety.

Keep your account credentials and verification codes confidential, use your own account, and do not give another person access to impersonate you or evade restrictions. You are responsible for your own account activity and for access you authorize, subject to rights that applicable law does not allow us to limit. Tell us promptly at support@tradegroove.app if you believe your account was accessed without authorization.

4. TradeGroove Is a Platform Only

TradeGroove provides tools that help users discover, list, discuss, and arrange trades. TradeGroove is not a party to trades between users.

TradeGroove does not own, inspect, authenticate, verify, store, ship, insure, appraise, warrant, endorse, or guarantee any listed item, user, profile, message, rating, meetup, trade, or outcome. TradeGroove does not guarantee that a user will respond, show up, complete a trade, provide an item as described, or act safely or lawfully.

Users arrange and carry out their own trades, meetups, communications, inspections, transportation, and exchanges. Users are responsible for their own conduct, items, tax obligations, and disputes. TradeGroove does not act as your agent, broker, custodian, insurer, or personal-safety service. This description of our role does not exclude obligations that applicable law places on TradeGroove.

Users must agree directly on item condition, any additional payment, inspection, collection, delivery, and any return or remedy. App labels such as "match," "handshake," "approved," or "traded" describe an app action or recorded status; they are not TradeGroove's independent confirmation of an agreement, item transfer, payment, ownership, or safe transaction. A trade or meetup has no insurance, escrow, reimbursement, or protection guarantee from TradeGroove merely because it was arranged through the Service.

5. Listings and Item Responsibilities

When you create or edit a listing, you represent and warrant that:

You own the item or have legal authority to trade it.
The item is not stolen, counterfeit, recalled, hazardous, illegal, or prohibited by our policies.
Your listing is accurate, complete, and not misleading.
Your photos, description, value estimate, category, location, condition, and trade preferences are truthful to the best of your knowledge.
You will disclose known defects, safety issues, missing parts, damage, restrictions, or other material facts.
You will comply with all laws, regulations, product-safety rules, tax rules, and platform policies that apply to the item and trade.

An item's appearance in a category, search result, or approved listing does not establish that it is permitted or safe to transfer. Disclosing a danger does not make an otherwise prohibited item permissible. Stop offering an item and address the listing if you learn it is recalled, stolen, counterfeit, prohibited, or materially misdescribed. For vehicles or other items requiring title, registration, licensing, inspection, or transfer documents, users are responsible for independently checking and completing the applicable requirements; TradeGroove does not perform those checks or transfer legal title.

TradeGroove may reject, limit, demote, remove, or require edits to listings at any time, including if we believe a listing may violate law, app-store rules, user safety expectations, or our policies.

6. Prohibited Conduct

You may not:

List, request, trade, promote, or facilitate prohibited items.
Use TradeGroove for fraud, theft, scams, money laundering, trafficking, illegal sales, illegal services, or evasion of law.
Harass, threaten, abuse, stalk, exploit, discriminate against, impersonate, or dox another person.
Upload or send illegal, hateful, sexual, violent, exploitative, deceptive, infringing, or unsafe content.
Manipulate ratings, fake trades, create fake accounts, coordinate review abuse, or misrepresent trust signals.
Scrape, copy, reverse engineer, interfere with, overload, or attempt unauthorized access to the Service.
Bypass moderation, safety features, app integrity controls, account restrictions, payment rules, or technical limits.
Use the Service to collect personal data from other users outside the purpose of arranging a lawful trade.
Encourage another user to violate these Terms or any law.

7. User Content

"User Content" means listings, photos, messages, profile information, ratings, reviews, reports, trade confirmations, comments, names, logos, and other content you submit or make available through the Service.

You keep ownership of your User Content. You give TradeGroove a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, transmit, display to the intended audience, analyze, moderate, and remove that content as reasonably needed to operate, improve, protect, and provide the Service. We may sublicense those rights to service providers working for us and transfer them with the Service in a business transaction, subject to the Privacy Policy and applicable law.

We may use content you make public, such as a public listing, to show or promote the Service. This permission does not authorize us to publish private messages, nonpublic safety reports, account contact details, or agreement records in advertising. Use and retention of personal information remain governed by the Privacy Policy, applicable choices and consent, and the Data Retention and Deletion Policy. After content or account deletion, the license continues only to the extent needed for copies lawfully retained for the disclosed purposes; it is not permission to retain or publish information contrary to those policies or law.

You represent that you have the rights needed to submit your User Content and that it does not violate law, infringe someone else's rights, or breach these Terms.

8. Messages and User Interactions

TradeGroove may provide in-app messaging to help users discuss potential trades. You are responsible for your messages and interactions.

We may review, preserve, restrict, or disclose messages and related records when reasonably necessary for safety, moderation, fraud prevention, legal compliance, enforcement of these Terms, support, or protection of rights, subject to the Privacy Policy and applicable law. We do not promise to monitor every message or prevent every harmful interaction. Delivery, read, or trade-status indicators are not a guarantee that another user received or understood a message or will perform an agreement. Independently confirm arrangements before traveling or transferring an item.

9. Meetups, Physical Safety, and Assumption of Risk

Meeting or trading with another person is voluntary. You decide whether, where, when, and with whom to meet; whether to share personal information; how to travel and transport items; and whether to inspect, accept, or use an item. You are responsible for those decisions and for taking reasonable precautions for your own safety. Review the Safety and Meetup Guidelines before meeting anyone.

Interactions with strangers and used goods can involve fraud, theft, harassment, assault, unsafe or defective items, property damage, serious bodily injury, or death. To the extent permitted by law, you knowingly and voluntarily assume the risks of your interactions, travel, meetups, inspections, exchanges, and use of items obtained from other users. This acknowledgement does not excuse unlawful conduct or eliminate rights that cannot be waived.

Those risks can include lifting and loading heavy items, entering a vehicle or private property, testing equipment, and test-driving a vehicle. You decide whether you have the skill, equipment, permission, licensing, and insurance needed for an activity and whether to obtain an independent qualified inspection. Do not undertake an activity you consider unsafe or unlawful. TradeGroove does not provide supervision, training, protective equipment, or insurance for these activities.

TradeGroove does not supervise or attend meetups, verify meetup locations, provide security, inspect items, run background checks, verify a person's identity, or guarantee personal safety. Maps, approximate locations, suggested public meeting places, matches, ratings, verification indicators, and moderation outcomes are not endorsements or assurances that a person, place, item, or interaction is safe. A public place or police-station exchange area is not a guarantee of safety or police supervision.

You may decline a trade, cancel a meetup, leave, block another user, or report a concern. An offer, match, message, or trade confirmation does not require you to proceed with an interaction you consider unsafe. Do not threaten or pressure others to proceed.

TradeGroove is not an emergency service. Do not rely on messages, reports, or safety email for an immediate response or emergency dispatch. If you face immediate danger or believe a crime is happening, contact local emergency services first. Reporting or blocking in the app is not a substitute for emergency help. A report is a request for review, not a promise that a particular account will be removed or an incident prevented. Nothing here limits a duty to respond or act that applicable law imposes on TradeGroove.

10. Ratings, Reviews, and Trust Signals

Ratings, reviews, trade counts, verification badges, report status, moderation status, and other trust or safety signals are limited community and account signals. They are not guarantees of safety, identity, honesty, item quality, legality, or trade completion.

You may only submit honest ratings and reviews based on real TradeGroove interactions or completed trades. Review manipulation, retaliation, extortion, fake reviews, undisclosed paid reviews, and misleading endorsements are prohibited.

11. Paid Features, Promotions, Credits, and Ads

TradeGroove may offer paid or ad-supported features, including Premium, Hype boosts, Want It Now credits, rewarded ads, listing promotions, or other upgrades.

Paid and promotional features do not guarantee listing views, matches, messages, trade offers, completed trades, item value, profile visibility, or any specific result. Additional terms are in the Purchase and Promotion Terms.

Payments may be processed by app stores, payment providers, ad networks, or other service providers. Their terms and policies may also apply.

12. Taxes and Barter

You are responsible for any taxes, reporting, permits, licenses, customs, duties, or other obligations related to your listings, trades, barter transactions, or payments. TradeGroove does not provide tax, legal, valuation, or financial advice.

13. Privacy

Our Privacy Policy explains how we collect, use, disclose, and retain information. Acknowledging that policy is not consent to optional advertising, tracking, or other processing that requires a separate choice under applicable law. We will seek separate consent where required.

14. Changes to the Service or Terms

We may update the Service or these Terms from time to time. We will identify the revised version and provide notice of material changes or other notice required by law. When we require acceptance of a new Terms or safety-policy version, you must review and affirmatively accept it before resuming trading features. If you decline, you may stop using the Service and request account deletion. A new version applies prospectively from its applicable effective date; acceptance does not retroactively release claims arising before that date.

Subject to applicable law, required notice, and the Purchase and Promotion Terms, we may modify, suspend, or discontinue features, prices, credits, promotions, categories, matching logic, moderation rules, and availability. This does not remove any refund or other right that cannot lawfully be excluded.

15. Suspension and Termination

We may limit, suspend, terminate, shadow-limit, restrict messaging, remove content, withhold features, preserve records, or take other action if we believe:

You violated these Terms or a related policy.
Your activity creates safety, fraud, legal, financial, technical, or reputational risk.
Your account or content may be associated with illegal, harmful, infringing, or deceptive activity.
We are required or permitted to act by law, app-store rules, payment-provider rules, or a valid request.

You may stop using the Service at any time. You may request account deletion as described in the Privacy Policy and Data Retention and Deletion Policy.

16. Third-Party Services

The Service may use or link to third-party services, including app stores, Firebase, analytics providers, ad networks, maps or location tools, payment providers, and websites. Their own terms may govern your use of those services. To the extent permitted by law, TradeGroove does not warrant or assume responsibility for independent third-party content, services, outages, acts, omissions, or fees. This does not disclaim our own obligations concerning service providers or personal information, or any responsibility that applicable law places on us.

17. No Warranty

To the maximum extent permitted by law, the Service is provided "as is" and "as available." TradeGroove disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and reliability.

We do not warrant that the Service will be uninterrupted, error-free, secure, free of harmful code, or that harmful users, prohibited items, unsafe meetups, fraud, or policy violations will always be detected or prevented.

18. Limitation of Liability

For Sections 18–20, "TradeGroove Parties" means TradeGroove LLC and its owners, directors, officers, employees, contractors, agents, affiliates, service providers, and licensors, solely in connection with their work for or provision of the Service. These sections do not protect a person acting as another marketplace user from responsibility for that person's trade or conduct.

Subject to the exceptions below and to the maximum extent permitted by law, the TradeGroove Parties will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages arising out of the Service or these Terms. This exclusion includes those categories of damages associated with:

User listings, trades, meetups, messages, ratings, reviews, reports, or conduct.
Item quality, ownership, authenticity, condition, legality, safety, recall status, or value.
Account access, moderation decisions, removed content, restricted accounts, or service changes.
Third-party services, app stores, payment providers, ad networks, analytics providers, outages, or security incidents.

Subject to the exceptions below and to the maximum extent permitted by law, the combined total liability of the TradeGroove Parties to you for all claims arising out of or relating to the Service or these Terms will not exceed the greater of: (a) the amount you paid TradeGroove for the Service in the 12 months before the event giving rise to the claim; or (b) USD $100. Payments between users and the value of traded items are not amounts paid to TradeGroove for this calculation. These exclusions and limits apply regardless of the legal theory asserted, including contract, warranty, or ordinary negligence, even if the possibility of the loss was foreseeable or was brought to our attention. They do not create a waiver of liability that is prohibited by law.

Nothing in these Terms, including Sections 9 and 17–20, excludes or limits a TradeGroove Party's responsibility for its own fraud, willful misconduct, gross negligence, or reckless conduct. Nothing excludes or limits liability for a violation of law, death or personal injury, product liability, or another claim where applicable law prohibits the exclusion or limitation, or waives statutory consumer rights or remedies that cannot be waived. These exceptions control over any conflicting wording in these Terms or incorporated policies. Some jurisdictions do not allow particular disclaimers or liability limits; only the limits permitted in your jurisdiction apply.

19. Release

Subject to Section 18 and to the maximum extent permitted by law, you release the TradeGroove Parties from claims, demands, damages, losses, liabilities, costs, and expenses to the extent arising from other users' conduct or the items they provide, including disputes over listings, messages, meetups, trades, ratings, and offline interactions after you accept these Terms. This is a release concerning user-to-user interactions and items; it is not a settlement of every possible claim against TradeGroove.

This release does not release the user responsible for the harm, settle an existing dispute, release a claim arising before you accepted this version, or excuse TradeGroove from any responsibility that cannot lawfully be released. It does not restrict truthful reviews, safety reports, complaints to regulators, or cooperation with law enforcement.

20. Indemnity

To the extent permitted by law and subject to Section 18, you agree to indemnify and hold harmless the TradeGroove Parties against third-party claims, damages, losses, liabilities, costs, and reasonable attorneys' fees to the extent caused by:

Your unlawful or infringing User Content.
Your misrepresentation of ownership, condition, legality, or safety of an item.
Your violation of these Terms, related policies, law, regulation, third-party rights, app-store rules, or payment-provider rules.
Your fraud, misrepresentation, negligence, misconduct, or unsafe conduct.

This obligation does not make you responsible for a claim to the extent caused by a TradeGroove Party's own breach of these Terms, negligence, or wrongful conduct. We will provide reasonably prompt notice of a covered claim and a reasonable opportunity to participate in its defense. You may not settle a claim in a way that admits fault by, or imposes an obligation on, an indemnified party without that party's written consent. We will not agree to a settlement requiring payment or an admission from you without your written consent.

21. Dispute Resolution and Governing Law

For a dispute with TradeGroove, contact support@tradegroove.app with the account involved, the relevant facts and dates, and the resolution you seek so we can try to resolve it informally. Do not include passwords, verification codes, or other unnecessary sensitive information. This process does not shorten a legal filing deadline, require you to miss that deadline, or prevent you from seeking relief when needed. You need not await a response before seeking emergency relief, contacting a regulator or law enforcement, or exercising a right that cannot be conditioned on prior notice.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise. Subject to any rights you may have under applicable consumer-protection law, you agree that courts located in Orange County, California will have exclusive jurisdiction and venue for disputes arising out of or relating to the Service or these Terms.

Nothing in this section prevents either party from seeking temporary or emergency injunctive relief, reporting safety issues to law enforcement, or using small-claims court where available. These Terms do not impose arbitration, waive trial by jury, or impose a class-action waiver.

22. General Terms

These Terms and their incorporated policies form the agreement between you and TradeGroove concerning the Service, together with any separate written agreement that expressly applies to a particular feature or transaction with us. They supersede prior agreements on the same subject prospectively; they do not rewrite a prior transaction or remove accrued rights. Nothing here excludes a representation, warranty, or remedy that applicable law requires us to honor.

If a court with authority finds a provision invalid or unenforceable, that provision will be limited or severed only as permitted by law, and the remaining provisions will continue to the extent the law permits. This clause does not require a court to rewrite an unlawful provision or enforce an otherwise unenforceable agreement.

A failure or delay by either party in enforcing a right does not by itself waive that right. A waiver of a particular breach does not waive a later or different breach. Changes to these Terms follow Section 14; a user message or informal statement does not amend the agreement.

Ending your use or deleting your account does not erase obligations or claims that arose while the agreement applied. Sections concerning accrued payment obligations, lawfully retained content, liability limits, releases, indemnity, dispute resolution, and these general terms survive only to the extent needed to address those obligations or claims and only as permitted by law. Survival does not authorize indefinite retention of personal information or extend any statutory claim deadline.

The TradeGroove Parties described in Section 18 may invoke the protections expressly given to them in Sections 18–20, subject to all stated limits and exceptions. No other person receives a right to enforce these Terms solely by being mentioned in them, except where applicable law provides otherwise.

23. Contact

TradeGroove LLC
213 2nd Street, Huntington Beach, CA 92648
Support: support@tradegroove.app
Privacy: privacy@tradegroove.app
Safety: safety@tradegroove.app